Privacy Policy

Protecting of Privacy

Breakz Pty Ltd (“Breakz”, “we” or “us”), understands the importance of protecting the privacy of its customers and other third parties who provide their personal information to us. We are committed to handling personal information with applicable privacy laws, including the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act).

This Privacy Policy (Policy) sets out our policies in relation to the collection, holding, use and disclosure of personal information we collect through our website www.breakz.com (The Website) or directly from you. Please read this Policy carefully and if you have any queries, feel free to contact us.

The types of information we may collect, store and use

For the purpose of this Policy, when we use the term “personal information” we mean information that allows someone to identify or contact you. “Non-personal information” means information that does not directly identify you. We collect both types of information.

We collect personal information in order to conduct our business of a holiday accommodation listing platform and for the purposes of communicating with you and from visitors on the Website and any social media webpages created by Breakz. Information we collect, store and use may include marketing information, including both offline and online information, such as:

• Information that you provide directly to us for the purpose of subscribing to the Website or otherwise which may include your name (personal/business), your address, phone number(s), email address, date of birth? ;
• Transactional information;
• Identity verification and payment information which may include government issued ID or back account or payment account information;
• Information about properties being listed which may include the address of the property, photographs of the property, information about the property, personal information regarding the owner of the property & anything else
• Behavioural or demographic attributes, when tied to personal information;
• Data from marketing opt-in lists, consumer surveys or publicly available information;
• Unique ID’s such as a cookie placed on a computer, mobile or devices;
• Browser type, operating system, website visited immediately before coming to our site;
• Internet Protocol (IP) address and information derived from IP addresses such as geographical location;
• Information automatically collected by using the Website which may include geo- location information, such as precise or approximate location determined from your IP address or mobile device’s GPS depending on your device settings, usage information such as the pages or content you view, the web search a consumer used to locate and navigate to a website;
• Payment transaction information such as payment instrument used, date and time, payment amount, payment instrument expiration date and billing postcode and other related transaction details; and
• Any other information you provide to us.

We may also periodically collect personal and non-personal information about you from affiliated entities, business partners and other independent third party sources.

How we collect information

We collect information from you in a variety of ways, including:

• when you interact with us electronically;
• when you access our website;
• when we provide our services to you.;
• from third party data sources, such as our subscribers, business partners, our affiliates, data providers, data partners or publically available sources.

How we use information

We may use information collected from you to:

• provide you with information; updates and our services;
• complete or process transactions for you and send you confirmations and receipts;
• fulfill booking requests you have made;
• tell you about updates to your account, products and services;
• answer questions and respond to your customer service requests;
• monitor the usage and performance of the Website, and determine aggregate information and usage patterns;
• provide, personalise, measure and improve our advertising and marketing;
• provide payment services; and
• make the Website easier to use, help diagnose problems with the Website or enhance the Website for optimal user experience and help us better understand your needs.

Disclosure of information

We may disclose and share information you provide to us with our employees, officers, business partners/affiliates and service providers to perform business functions for us insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

We may decide to allow visitors to share comments, postings, testimonials or other information. If you choose to submit such information to us, the information that you submit may be available generally to the public. Information you provide in these areas may be read, collected and used by others who access them.

We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Breakz, our customers/subscribers or third parties.

Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.

If there is a change in control of Breakz, or a sale or transfer of the business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those data bases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

By providing us with personal and non-personal information, you consent to the terms of this Policy and the types of disclosure provided by this Policy. Where we disclose your information to third parties, we will request that the third pary follow this Policy regarding handling of your personal information.

Security of your personal information

Breakz is committed to ensuring that the information you provide to us is secure and will take all reasonable precautions to protect this information from loss, misuse or alteration. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. We take reasonable and appropriate measures to keep information secure and to prevent it from becoming disclosed to individuals who are not described in this Policy.

The transmission of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, no system is perfect and we cannot assure you, and you should not expect, that personal information that we collect will not be disclosed in a manner that is inconsistent with this Policy.

Cookies

We may from time to time use cookies on the Website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Most web browsers automatically accept cookies however you can choose to reject cookies by changing your browser settings, although this may limit your use of the Website or your experience. The Website may from time to time use cookies to analyse website traffic and help us to provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on the Website or other websites you visit.

Third party sites/Website links

Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Breakz is not responsible for the privacy practices of other such websites or their content.
We do not have control over these websites and are not responsible for the use of cookies by the third party websites or the privacy practices of those sites. We suggest that you read the privacy statements of each and every website that collects personal identifiable information.

Access to your personal information

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act. A small administration fee may be payable for the provision of information. We will advise you of the likely cost in advance. We will require you to verify your identity and specify what information you require.

Accuracy of your personal information

If the details you have provided is incorrect, incomplete, out of date, has changed or you believe that the information we have about you is inaccurate, please contact us and we will correct the information.

Complaints about privacy

Breakz welcomes your comments regarding this Policy. If you have any complaints about our privacy practices, please contact Breakz at bookdirect@breakz.com. We take complaints very seriously and will respond shortly after receiving written notice of your complaint. We will use commercially reasonable efforts to promptly determine and resolve the issue.

Changes to the Policy

Breakz reserves the right, at any time, to modify this Policy and update it on the Website. You should review this Policy periodically so that you keep up to date on our most current policies and practices. We will note the effective date of the latest version of the Policy at the end of this Policy.

EFFECTIVE DATE: 1 December 2021